Privacy Policy

This Privacy Policy describes how Medicosmo Formulation Pvt. Ltd collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Your privacy matters to us

Contact Us

If you have any questions, require more information about our privacy practices, or would like to make a complaint, please contact us:

Email: info@medicosmoformulations.com
Phone: +91 92050 94789

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support.

“Personal Information” refers to any information that identifies an individual.

Device Information

  • Purpose: To load the Site accurately, improve performance, and understand website usage.
  • Source: Collected automatically through cookies, log files, web beacons, tags, or similar technologies.
  • Data Collected: Browser type, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the Site.

Order Information

  • Purpose: To process orders, manage payments, arrange shipping, provide invoices and confirmations, communicate with customers, prevent fraud, and share relevant offers.
  • Source: Collected directly from you.
  • Data Collected: Name, billing and shipping address, payment details, email address, and phone number.

Customer Support Information

  • Purpose: To provide customer support and respond to queries.
  • Source: Collected directly from you.
  • Data Collected: Name, contact details, and communication content.

Sharing Personal Information

We may share your Personal Information with third-party service providers to help operate our business and deliver services.

  • Analytics services to understand website usage.
  • Advertising partners to show relevant ads, subject to your consent.

Opt-Out of Targeted Advertising

  • Facebook Ads Settings
  • Google Ads Settings
  • Digital Advertising Alliance Opt-Out

Using Personal Information

  • Offer products for sale
  • Process payments
  • Ship and fulfill orders
  • Communicate with you
  • Share updates, promotions, and offers

Lawful Basis for Processing (GDPR)

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Public interest tasks
  • Legitimate business interests

Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

Automatic Decision-Making

We do not use fully automated decision-making processes with legal or significant effects. Limited automation may be used for fraud prevention and security.

Your Rights (GDPR & CCPA)

  • Access your Personal Information
  • Request corrections or deletion
  • Request data portability
  • Designate an authorized agent (California residents)

Cookies

We use cookies to enhance browsing experience, remember preferences, analyze traffic, and support marketing efforts. You can manage cookies through your browser settings. Disabling cookies may affect website functionality.